Prior to my first acupuncture appointment I was a little concerned about the needles involved, but Richard was very professional walked me through the process, and the acupuncture experience was basically pain free. The results have been amazing, I had gone to the chiropractor many times trying to get the pain issues with my lower back resolved, and it got me no where. After 4 sessions with Richard my back is back to normal, pain free…Thanks a ton!